Discover our Growing Essentials range, including greenhouses, trellises, garden netting, grow tunnels, and plant supports. Ensure healthy plant growth and optimal protection for your garden. Shop with the UK’s top-rated garden retailer this season.
We currently deliver to all areas of the United Kingdom, however we are looking to expand this in the near future, so watch this space!
Do you offer free delivery?
Yes, we offer free delivery on orders above £19.99.
Which payment methods do you accept?
We accept all major debit and credit cards, PayPal, Klarna, Clearpay, and more. For any other payment methods support@marcopaul.co.uk can help.
Can I change or cancel my order?
Unfortunately, we are unable to remove items from an existing order once processed, instead please return unwanted items once you receive your order. You can initiate a return once you receive your order.
We would then advise you to return your damaged or faulty item to:
SHS Trading Ltd 12 Dunnet Way, East Mains Industrial Estate, Broxburn, West Lothian. EH52 5NN
Please include a copy of your details, including your name, delivery postcode, reason for the return and a contact telephone number, so we know who has returned the item and are able to get a refund issued for you.
Please note when you are returning an item it must be returned in the same condition that you received it in. Please do not write on the box and if you need to tape the boxes, please only use clear tape as both brown tape and duct tape damage the packaging.
When is the best time to get in touch?
We’re most responsive between 09.00-17.00 Monday to Friday, and will be happy to help you within those times.
Who are Garden Mile, Dunnet and Marco Paul?
Garden Mile, Dunnet Tools, and Marco Paul are our two main brands of SHS Trading Ltd. Garden Mile is the face of our garden & outdoor products, Dunnet tools specialises in DIY & Tools, and Marco Paul is our flagship brand for all products. To learn more about our story, please check out our about us page.
How long does my order take to arrive?
We strive to get all orders to our customers within 3-5 working days, your order may arrive via Royal Mail tracked or one of our trusted courier services. All tracking information will be made available to you upon purchase so you can check the progress of your order.
If you have selected next day, we will despatch it the same working day if it is ordered prior to 12 noon and it is ordered to be delivered the next day. If ordered after 12, it will be despatched the next working day.
Do you offer any discounts?
Of course, discounts are available to our newsletter subscribers, sign up here to get 10% off today! Plus, our brand new rewards programme Paul Points.
We also offer discounts to trade customers, find more on our trade discounts here.
What is the status of my order?
We will update you via email of the status of your order. If you have any further questions about your order our customer service team are always happy to help
What are Paul Points?
Earn points through purchases and receive amazing rewards! Your points unlock exclusive rewards as a token of our appreciation for your support.
